Mónica is the cornerstone of the expatgroup.co’s communication success. Her expertise in customer service, community management, content creation, and e-learning platforms enabled her to develop innovative strategies. She ensures that every piece of content accomplishes our corporate goals, using SEO and digital strategy to position our platform as a trusted resource for foreigners in Colombia. Her ability to improve internal and external processes makes her an invaluable asset and a key contributor to our ongoing growth, and her commitment to quality sets a high standard, marking a milestone in our company’s history.