Question 1

How can I get clear fingerprints if I have sweaty hands?

Accepted Answer

If you naturally have sweaty hands, simply inform our specialist at the beginning of your appointment so they can guide you through the capture process. For optimal results, we highly recommend keeping your hands well-hydrated with moisturizer days before your appointment, but making sure they are as dry as possible on the exact day of your session (avoid applying any creams or lotions right before coming in).

Question 2

What if I don&#8217;t remember or don&#8217;t have a Social Security Number (SSN)? Is it absolutely mandatory?

Accepted Answer

Yes, it is mandatory for U.S. citizens and permanent residents to secure fast-track processing (it is not required for other nationalities). If you are a U.S. citizen or resident but cannot provide your SSN, the electronic system cannot be used; your background check will take up to 15 business days to process, which will delay the overall timeline of your process.

Question 3

I am a U.S. Permanent Resident with both American and foreign passports. Which passport should I bring to the fingerprinting appointment?

Accepted Answer

You must bring your U.S. Passport. Federal criminal databases require your American identification credentials to run the high-priority electronic background check.

Question 4

If my FBI background check exceeds 1 page, how and when do I pay the additional translation fee?

Accepted Answer

The moment we receive your official digital report from the FBI, our team will review its page count. If it exceeds the standard single page, your assigned specialist will contact you to notify you and send a secure payment link. As soon as the extra fee is processed, we will proceed with your certified translations immediately.

Question 5

What is the best way to take fingerprints for an FBI background check?

Accepted Answer

Digitally via an advanced biometric scanner. Unlike traditional ink-and-paper rollings (which are highly prone to smudging, formatting errors, and shipping delays), digital live-scanning captures your ridge patterns with precision. This specialized electronic method minimizes the risk of rejection.

Question 6

Can I get my fingerprints in Cali?

Accepted Answer

Yes, expatgroup.co offers digital fingerprinting services using advanced FBI-certified scanners in Cali.

Question 7

Can I schedule a fingerprinting appointment online in Cali?

Accepted Answer

Yes, online appointment scheduling is available for digital fingerprinting in Cali.

Question 8

What is the cost of a Salvoconducto in Migración Colombia?

Accepted Answer

The cost of the salvoconducto is 88.000 COP (24 USD approximately) in 2026.

Question 9

How do I pay a fine to Migración Colombia?

Accepted Answer

To resolve an irregular immigration status, you must first request an appointment to begin the administrative process. Once you attend this appointment, an immigration officer will inform you of the exact amount to be paid. After the payment is confirmed, you will be able to obtain a Salvoconducto to either continue with your visa process or leave the country legally.

Question 10

What are the most severe (egregious) infractions according to Colombian migration law?

Accepted Answer

Egregious infractions include failing to comply with deportation orders, returning to the country before a prohibition period, promoting illegal entry with false promises, being sentenced to prison without expulsion, or being fraudulently documented as a Colombian national. These can lead to expulsion and heavy fines.

Question 11

How can I get a Salvoconducto?

Accepted Answer

To process a Salvoconducto, you must fill out the "Single Procedures Form" (FUT) online, schedule an appointment with Migración Colombia, present original documents, and, if authorized, complete enrollment procedures and pay the associated fee.

Question 12

How do &#8220;extenuating circumstances&#8221; affect immigration fines in Colombia?

Accepted Answer

Extenuating circumstances are factors that can reduce the amount of an immigration fine, potentially up to 50%. These circumstances are evaluated by Migración Colombia under Resolution 360 of 2015 and affect the final economic penalty.

Question 13

What is a Salvoconducto, and when do I need one?

Accepted Answer

A Salvoconducto is a temporary document issued by Migración Colombia to regularize the stay of foreigners in an irregular status. You may need it to legally exit the country or to maintain legal residency while applying for a Colombian visa.

Question 14

What does &#8220;irregular status&#8221; mean in Colombia?

Accepted Answer

Irregular status refers to a foreigner who has entered the country illegally, remained beyond their authorized time, used false documentation, or had their permit canceled due to fraudulent acts or social coexistence issues.

Question 15

What happens if I overstay my authorized time in Colombia?

Accepted Answer

If you remain in Colombia longer than authorized (typically 90 days for tourists without an extension), you will automatically enter an irregular status and incur an economic penalty when leaving the country or attempting to obtain a visa.

Question 16

How can I check if I have a fine with Migración Colombia?

Accepted Answer

You can check the status of any administrative sanctioning process by visiting a Migration Service Facilitator Center in Colombia. If you are leaving the country, the immigration agent will inform you of any pending processes and the amount due.

Question 17

What are the common fines imposed by Migración Colombia for foreigners?

Accepted Answer

Migración Colombia imposes fines ranging from minor infractions (e.g., failure to report a change of address) to egregious violations (e.g., fraudulent documentation). Penalties can range from half to seven times the legal monthly minimum wage.

Question 18

What is the investment requirement for a Business Owner Visa in 2026?

Accepted Answer

The threshold for a Business Owner visa (M) is 100 SMMLV, which amounts to $175.090.500 COP (approximately $46,690 USD).

Question 19

What is the minimum investment for a Real Estate Investment Visa in 2026?

Accepted Answer

To qualify for a Real Estate Investment visa (M), you must invest at least 350 SMMLV, totaling $612.816.750 COP (approximately $163,418 USD).

Question 20

How much income do I need for a Retirement Visa in 2026?

Accepted Answer

The Retirement visa (M) requires a minimum monthly income of 3 SMMLV, which equals $5.252.715 COP (approximately $1,400 USD).

Question 21

How much income do I need for a Digital Nomad Visa in 2026?

Accepted Answer

The Digital Nomad visa (V) requires a minimum monthly income of 3 SMMLV, which equals $5.252.715 COP (approximately $1,400 USD).

Question 22

Does the transportation subsidy count toward my visa income requirement?

Accepted Answer

No. While the total monthly compensation for workers includes a $249.095 COP transport subsidy, this amount is strictly excluded from all visa and immigration calculations.

Question 23

What is the official minimum wage in Colombia for 2026?

Accepted Answer

The Minimum Monthly Legal Wage (SMMLV) for 2026 is $1.750.905 COP (approximately $467 USD). This represents a 23% increase compared to the previous year.

Question 24

Where is the Marriage Certificate update in Bogotá performed?

Accepted Answer

Our marriage certificate update service is performed exclusively at the Notaría Primera of Bogotá for marriages that were celebrated in Colombian Consulates abroad or at the same notary.

Question 25

What is the cost and processing time?

Accepted Answer

The Marriage Certificate Update service in Bogotá costs $100 USD. Once payment is made, the update process with the Notaría Primera de Bogotá takes approximately 5 days.

Question 26

What documents do I need to update my Marriage Certificate?

Accepted Answer

You will need scanned valid identification documents (ID cards or passports) for both spouses, and if applicable, clear and precise information about the exact data that needs to be modified.

Question 27

When should I update my Marriage Certificate in Bogotá?

Accepted Answer

It's essential to update your marriage certificate if you need a certified copy issued less than 90 days ago to comply with document validity required by authorities, if you will use the document internationally (for apostille or official translation), or if you need to correct errors in names or dates registered in the original certificate.

Question 28

What is a Marriage Certificate?

Accepted Answer

A Marriage Certificate is the legal document that certifies the conjugal union of two people, recording key information such as the date and place of the marriage, and the details of the spouses. It is the official proof of your civil status.

Question 29

Where is the Marriage Certificate update in Medellín performed?

Accepted Answer

Our marriage certificate update service is performed exclusively at the Notaría Quinta of Medellín for marriages that were registered there.

Question 30

What is the cost and processing time for the Marriage Certificate Update in Medellín?

Accepted Answer

The Marriage Certificate Update service in Medellín costs $40 USD. Once payment is made, the update process with the corresponding notary takes approximately between 5 to 8 days.

Question 31

What documents do I need to update my Marriage Certificate in Medellín with expatgroup.co?

Accepted Answer

You will need scanned, valid identification documents (ID cards or passports) for both spouses, and, if applicable, clear and precise information about the exact data that needs to be modified.

Question 32

When should I update my Marriage Certificate in Medellín?

Accepted Answer

It's essential to update your marriage certificate if you need a certified copy issued less than 90 days ago to comply with document validity required by authorities, if you will use the document internationally (for apostille or official translation), or if you need to correct errors in names or dates registered in the original certificate issued by a notary in Medellín.

Question 33

What is a Marriage Certificate?

Accepted Answer

A Marriage Certificate is the official record that legally validates the union of two people, containing fundamental details such as the date, place of celebration, and identification of the contracting parties. It is the legal proof that your marriage has been recognized.

Question 34

What is the cost and processing time to update the UMH Certificate?

Accepted Answer

The cost to update the Common-Law Marriage Certificate is $40 USD. Once payment is made, the update process takes between 2 and 3 business days.

Question 35

Who can use expatgroup.co&#8217;s Common-Law Marriage Certificate Update service?

Accepted Answer

This service is exclusively available for users who have processed their Common-Law Marriage with expatgroup.co.

Question 36

When should I update my Common-Law Marriage Certificate?

Accepted Answer

You should update your certificate if the issue date is older than 90 days, especially if you plan to use it for visa applications. It's also essential if there are changes in your information or typographical errors in the original document.

Question 37

What is a Common-Law Marriage Certificate (UMH)?

Accepted Answer

The Common-Law Marriage Certificate is a legal document that recognizes the existence of a stable and monogamous relationship between two people, without requiring a formal marriage. This certificate grants rights and duties similar to those of marriage in Colombia.

Question 38

What if my documents are not in Spanish?

Accepted Answer

If your original documents are not in Spanish, an official translation will be required. Expatgroup.co can provide this service for translations from English to Spanish.

Question 39

What is the estimated time to complete the process?

Accepted Answer

The total time for completion may vary, but our process is designed to be efficient. After you submit your marriage certificate for review, you will receive confirmation within 2-3 days. Once the physical documents are submitted and payment is made, the notary process will be handled promptly in approximately 2-4 weeks.

Question 40

What is the cost of the Foreign Marriage Registration service with expatgroup.co?

Accepted Answer

The initial fee for the notarial registration service is $150. Additionally, a $150 fee applies for the apostille of documents. Official translations from English to Spanish are charged at a rate of $150 per page.

Question 41

What documents are necessary for the process?

Accepted Answer

The initial fee for the notary registration service is $150 USD. Additionally, apostille handling costs $150 USD, and official translations from English to Spanish are $15 USD per page.

Question 42

What is Foreign Marriage Registration in Colombia?

Accepted Answer

Foreign Marriage Registration is the legal process that allows a marriage celebrated outside of Colombia to be officially recognized and have legal validity within Colombian territory. This registration is essential for various immigration and legal procedures.

Question 43

Can I request the apostille and official translation of the FBI criminal record with expatgroup.co?

Accepted Answer

Yes, we offer the complete process of obtaining an FBI Criminal Record, along with the apostille from the Department of State in Washington, D.C., and an official translation into Spanish. If you purchase the package, once you obtain your FBI certificate, we will handle these procedures to ensure your document has international validity and is comprehensible in Colombia.

Question 44

What happens if my fingerprints are rejected?

Accepted Answer

Our service utilizes an FBI-certified digital scanner that significantly reduces the risk of rejection, thanks to its high accuracy and real-time quality checks. If there are any issues with illegible fingerprints due to age, wounds, or skin conditions that affect the quality of the fingerprint, you will need to undergo the fingerprinting process again.

Question 45

How long does it take to get the FBI Criminal Background Certificate?

Accepted Answer

The turnaround time for obtaining the FBI Criminal History Certificate is generally between 3-5 days for american citizens and residents, and 10 and 15 business days for other nationalities.

Question 46

Will my biometric data be safe?

Accepted Answer

Yes, your security and privacy are our priority. Fingerprints are deleted from our system once they have been submitted to the FBI and have served their purpose, ensuring that your biometric information is not stored unnecessarily.

Question 47

What should I bring to my fingerprinting appointment in Bogotá?

Accepted Answer

On the day of your appointment, please bring an original identification document (such as a cédula, passport, driver’s license, student card, or other valid identification) to gain access to the building and proceed with the fingerprinting process. It is also recommended to have clean and moisturized hands to ensure the quality of the prints.

Question 48

How long does the fingerprinting process take in your Bogota office?

Accepted Answer

The fingerprinting procedure using our FBI-certified scanner takes approximately 15 to 30 minutes in the office and is a fast and efficient process. It is a fast and efficient process.

Question 49

What is the FD-258 form, and why is it so important?

Accepted Answer

The FD-258 form is the standard fingerprint card used by the FBI and other U.S. agencies, which is crucial for various procedures, including obtaining FBI criminal records, immigration processes, visa applications, naturalization of foreign spouses, and professional certifications.

Question 50

Can I reapply for the Digital Nomad Visa if my application is &#8220;UNADMITTED&#8221; (Inadmitida)?

Accepted Answer

Yes, an "Inadmitida" status (meaning your application was unadmitted) generally allows you to reapply immediately. However, it's crucial to thoroughly re-evaluate your application and documentation to improve your next submission.

Question 51

What does &#8220;Discretionary Power&#8221; mean in the context of visa inadmissibility?

Accepted Answer

It's the legal authority of the Colombian government to approve or reject a visa even if all stated requirements are met. It often results in applications being unadmitted based on subjective interpretations of your profile, work link "officiality," or perceived "interest to the country."

Question 52

What is the key difference between an application being &#8220;UNADMITTED&#8221; (Inadmitida) and a &#8220;DENIAL&#8221; (Negación)?

Accepted Answer

An unadmitted (Inadmitida) application means it was not processed to a final decision, often due to discretionary reasons or initial non-compliance. It generally allows immediate reapplication without a waiting period. A denial (Negación), however, is a final rejection after a substantive review, indicating the applicant does not meet core eligibility criteria. If denied, applicants typically cannot submit a new application within six (6) months and must process it from their country of nationality or permanent legal residence.

Question 53

What&#8217;s the difference between a visa &#8220;REQUIRED&#8221; (Requerida) and &#8220;UNADMITTED&#8221; (Inadmitida)?

Accepted Answer

A "Requerida" means there's missing or fixable information, offering a chance to correct and resubmit the Colombian visa application. "Inadmitida" means the application is unadmitted, a final decision, often for discretionary reasons, with no direct recourse.

Question 54

What is the main issue affecting Digital Nomad Visa applications in 2025?

Accepted Answer

The primary issue is a rise in inadmissibility, often due to authorities' discretionary power, leading to applications being unadmitted without clear, explicit reasons, even for seemingly compliant submissions.

Question 55

Will I receive a physical or digital copy of my apostilled and translated documents?

Accepted Answer

The FBI report, apostille, and translations are sent digitally as PDFs to the registered email. Physical copies of these documents are not provided.

Question 56

Can I obtain my FBI Background Check if I am already in Colombia and cannot travel to the U.S. for fingerprinting?

Accepted Answer

Yes, if you are already in Colombia, you do not need to travel to the United States for fingerprinting. At expatgroup.co, we can perform fingerprinting in Medellín, Cali and Bogotá using an FBI-certified scanner.

Question 57

What are the costs to apply for an FBI Background Check from the United States?

Accepted Answer

The costs include an approximate USPS fee of $50 USD, paid at the time of the fingerprinting process , and a service fee of $250 USD, which includes the apostille and official translations.

Question 58

How to Request my FBI Background Check From the U.S. with Expatgroup.co?

Accepted Answer

We will coordinate registration on the FBI EDO platform and the USPS website, pay the corresponding fees, provide accompaniment by mail or WhatsApp, and manage everything else, including shipping to the FBI, obtaining an apostille in Washington, D.C., and final translation.

Question 59

What are the Requirements to Apply for the FBI Background Check from the United States?

Accepted Answer

Applying for your FBI Background Check from the United States is a simple process if you meet certain basic requirements. These include being physically present in the U.S. for the in-person fingerprinting appointment and having the FBI Form (Identity History Summary Request Form) completed.

Question 60

Why must the FBI Background Check apostille be from the U.S. Department of State in Washington, D.C.?

Accepted Answer

The apostille for a federal document, such as the FBI Background Check Certificate, can only be issued by the U.S. Department of State in Washington, D.C.. This is the only authority authorized to authenticate federal documents for use outside the USA. Attempting to obtain a state apostille for a federal document will render it invalid and cause significant delays in your paperwork.

Question 61

What additional benefits does EG Assist provide?

Accepted Answer

Beyond medical coverage, EG Assist policies include psychological advice, emergency dental assistance, compensation for baggage loss, and other benefits.

Question 62

How does EG Assist handle emergencies abroad?

Accepted Answer

EG Assist offers 24/7 global assistance with multilingual support, ensuring travelers receive immediate help in the event of medical emergencies, lost documents, or other situations.

Question 63

What is the maximum medical coverage offered?

Accepted Answer

EG Assist plans provide up to $30,000 USD in medical expenses, including hospitalization, emergency treatments, and repatriation services.

Question 64

Does EG Assist cover pre-existing conditions?

Accepted Answer

Yes, depending on the selected policy, some plans include coverage for pre-existing medical conditions, providing continued protection during your stay.

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