Given the current situation with Coronavirus COVID-19, we are committed to offering our clients the best health insurance. According to the OMS statement, assistance service providers usually exclude pandemic case coverage, such as COVID-19, from all their plans.

However, our health insurance does offer medical and healthcare coverage to all users without restrictions. This understanding the importance of guaranteeing the well-being of our users and taking solidarity measures to face the current crisis.

In addition, our medical insurance will allow you to fulfill the Ministerio de Relaciones Exteriores requirement in case you want to obtain a long-stay visa in Colombia. The government seeks to guarantee that foreigners have medical assistance while they are in Colombia in case they have any health problems.

Below, we tell you more about our first-class alliance with Assist Card.

Assist Card Health Insurance Plans

Assist Card Benefits

Some recommendations for those who decide to acquire any of our health insurance plans

First, we ask our users to take care of themselves and avoid visiting places with a high propagation rate.

Before taking any initiative for fear of having the virus, we recommend that you contact our helpdesk for guidance and to have a first evaluation of the case: you should bear in mind that the symptoms of COVID-19 are similar to the common flu.

If you have a scheduled flight, before canceling it, we suggest you make the reprogramming evaluation by directly contacting the tourist companies, who have already implemented policies to help passengers so they can reschedule their trips. We will make the change of dates in the attendance vouchers if necessary without any penalty.

All hotlines are available 7/24/365 to address any concern that arises at this time of world juncture.